FairCrown Privacy Policy

At Fair Crown, we are committed to protecting your personal data and respecting your privacy while you enjoy everything our platform has to offer. This FairCrown Privacy Policy explains how we collect, use, store, and safeguard your information when you visit faircrown.com, register an account, or use any of our services. We at FairCrown want you to feel confident that your data is handled responsibly and transparently.

By creating an account or using our online casino, you agree to the practices described in this policy. If you do not agree with how we handle your information, we ask that you refrain from using our services. We encourage you to read this document carefully so you understand your rights regarding the Fair Crown Casino platform.

Information We Collect

When you register for a FairCrown casino account, we collect certain personal details necessary to verify your identity, process transactions, and comply with our licensing obligations under our Tobique license. Our data collection practices are designed to be minimal yet sufficient to provide you with secure and personalized services.

• We collect your full name, date of birth, email address, and residential address during registration
• We gather payment information when you make deposits or request withdrawals through methods such as Visa, Mastercard, Skrill, Neteller, or cryptocurrency options like BTC and ETH
• We record your gameplay activity, including wagers, wins, losses, and bonus usage across our slots and live dealer games
• We track technical data such as your IP address, browser type, and device information when you access our Fair Crown login page
• We may collect KYC verification documents, including government-issued identification, to confirm your age and identity before processing payouts

Information From Third Parties

Our FairCrown Casino platform may also receive information from payment processors, identity verification services, and affiliate partners who refer you to our online casino. We use this data solely to enhance security and improve your experience with us.

How We Use Your Data

We at FairCrown use the information we collect for several important purposes related to operating a safe and compliant gambling platform. Our goal is always to ensure fair play, prevent fraud, and deliver the best possible experience across every FairCrown casino bonus, promotion, and game category we offer.

• We use your data to verify your identity and confirm you meet our minimum age requirement of 18 years
• We process your payment details to facilitate deposits and withdrawals, including enforcing our daily, weekly, and monthly withdrawal limits
• We analyze your gaming activity to detect suspicious behavior and prevent money laundering, in line with our AML and KYC controls
• We send you communications about your FairCrown casino bonus eligibility, promotional offers, and account updates
• We use technical data to maintain the security of our FairCrown app and ensure our PWA web application functions properly on your device

Marketing Communications

Our Fair Crown platform may send you promotional emails regarding new bonus codes, free spins offers, or loyalty program updates. You may opt out of marketing communications at any time by adjusting your account preferences or contacting our support team, which is available 24/7.

Legal Basis for Processing

We process your personal data based on several legal grounds, including your consent when you register, the necessity of processing to fulfill our contractual obligations to you, and our legitimate interest in maintaining a secure and compliant Fair Crown online casino. In certain cases, we also process data to comply with legal obligations imposed by our licensing authority.

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, our FairCrown casino platform may share limited data with trusted partners to operate effectively and comply with regulatory requirements.

• We share payment information with processors such as CoinsPaid, MiFinity, and Interac to complete transactions securely
• We provide data to identity verification services when KYC checks are required before payouts
• We disclose information to regulatory authorities when legally obligated to do so under our license
• We may share anonymized data with software providers, including Pragmatic Play, NetEnt, and Evolution, for game performance analysis

Cookies and Tracking Technologies

Our FairCrown online casino uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. We use this data to improve navigation, personalize content, and ensure our FairCrown casino app functions smoothly across devices. You can manage your cookie preferences through your browser settings at any time.

Data Security

We take the security of your personal information seriously. Our systems employ 128-bit SSL encryption and PGP protocols to protect data transmitted between you and our servers. All games available through Fair Crown Casino are RNG-certified, ensuring fair outcomes, while our internal security measures guard against unauthorized access to your account.

• We encrypt sensitive data during transmission and storage
• We restrict access to personal information to authorized personnel only
• We conduct regular security assessments to identify and address potential vulnerabilities
• We maintain strict AML and KYC controls to prevent fraudulent activity on our platform

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, and regulatory requirements. Once your data is no longer needed, we securely delete or anonymize it in accordance with applicable data protection standards.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data held by our FairCrown casino platform. We are committed to respecting these rights and responding to your requests promptly.

• You have the right to access the personal information we hold about you
• You may request correction of inaccurate or incomplete data
• You can ask us to delete your data, subject to our legal retention obligations
• You have the right to withdraw consent for marketing communications at any time
• You may request a copy of your data in a portable format where applicable

To exercise any of these rights, please contact our support team, available 24/7, who will assist you with your FairCrown login account or any privacy-related inquiries.

Age Restrictions and Responsible Gaming

We only allow individuals aged 18 and above to register for a FairCrown casino account. We take responsible gaming seriously and offer tools such as deposit limits, reality checks, and self-exclusion options to help you manage your gaming activity safely.

Restricted Jurisdictions

Our services are not available to residents of certain restricted countries due to regulatory limitations. We reserve the right to verify your location and restrict access accordingly to ensure compliance with applicable laws governing our Fair Crown online casino operations.

Updates to This Policy

We may update this Fair Crown Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we protect your data. Continued use of our platform after updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this privacy policy or how we handle your personal information, please reach out to our support team through our website. We at FairCrown are here to help and ensure your experience remains safe, secure, and enjoyable.